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JC Ingenium's Privacy Policy

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JC Ingenium Pty Ltd. is committed to protecting the privacy of its online guests and customers. We understand that maintaining privacy on our web site is important, as is being transparent about the types of information we collect, and how we use that information. Please read this Privacy Policy carefully in order to understand how any personal information collected by us is used.

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How we collect your personal information

We primarily collect your personal information directly from you through correspondence that we engage in with you, for example, online forms, workshop participation forms, telephone conversations, emails and online transactions such as purchases, registrations, and reservations. Any personal information provided to JC Ingenium is maintained and accessible only to a select group of JC Ingenium staff. JC Ingenium has appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you at our site.

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The kinds of personal information we hold about you

We only hold information about you if it is relevant to your participation with JC ingenium's initiative. Generally, information we hold will include your name, contact details, job title, education and care service centre details, payment details, account number, records of correspondence, records of workshop attendance and billing statements.

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We do not hold sensitive information about you such as information about your race or ethnic origins, political or religious beliefs or health.

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Privacy Practice

We use our best efforts to protect the privacy of our customers' personal information. Access is given only to employees who must use the personal information for the reason for which it was obtained. Measures are in place to ensure the integrity and accuracy of the information we have. The information we collect online is used solely for contact with the individual who has given us their personal information. We do not share, lend, or sell any personal information to other individuals or organisations for commercial purposes. JC Ingenim uses the personal information you provide to us for internal purposes only. We are strongly committed to protecting the privacy of our online guests and customers. We do not collect personally identifiable information about individuals - such as their names and postal and/or email addresses - except when it is knowingly provided by such individuals. JC Ingenium is committed to protecting your privacy when you visit our website, shop at our online store, or when you use our web site, including to register for our workshops, book a birthday party, or conduct any other transaction.

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How we hold your personal information

Depending on the circumstances, we may hold your information either in hard copy or electronic form, or both. Generally, we keep hard copies of all correspondence that we enter into and maintain details about participants in an electronic database.

We hold all hard copy and electronic records of personal information in a secure manner to ensure that they are protected from unauthorised access, modification or disclosure. Our employees and agents are obliged to treat any personal information confidentially.

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Our staff follow strict information handling procedures and only those whose tasks require use of your information are able to access it. We delete your personal information in a secure manner once it is no longer needed or required to be kept by law.

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Our security measures are designed to prevent your personal information from being accessed by unauthorised personnel, lost or misused. If you reasonably believe that there has been an unauthorised use or disclosure of your personal information, please let us know by sending us a message through our contact form or sending us an email at contact@jcingenium.com.

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JC Ingenium transactions

When you  shop at our online store, book a birthday party, book our workshops or conduct certain other transactions, we will ask you to provide us with the information we need to process your order and/or to acknowledge your need. This information may include your name, billing and shipping addresses, telephone number, e-mail address, and credit card information. Your credit card information will be used only as needed to process your transaction. To protect your privacy, JC Ingenium does not store or save your credit card information, nor do we permit any vendor that processes our transactions to store or save your credit card information. When you make a booking online, you will be entered into our database. JC Ingenium never shares with third parties any personally identifiable information you provide when purchasing anything from us, whether online, in person, or on the telephone except as required by law.

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Acceptance of Terms

By using the JC Ingenium website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the JC Ingenium website following the posting of changes to these terms will indicate your acceptance of those changes.

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Contact Information

Questions, concerns or complaints regarding our privacy policy or practices should be directed to Carlos Cruz the Director of JC Ingenium at contact@jcingenium.com.

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Secure Shopping Policy

You can shop online at jcingenium.com with confidence. JC Ingenium never stores your sensitive credit card information, so you can be assured you are shopping securely. We have partnered with Wix.com to provide a secure e-commerce system that offers safe and secure credit card transactions for our customers.

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